Student support
How can we help?
Tell us what happened and include the exam, course, or test name when relevant. Clear details help the support team resolve your question faster.
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Send a support request
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Get a faster answer
Include the exact test or course name, what you expected, and what appeared on your screen.
Before you send
Common support questions
These steps solve the most frequent access and result issues.
Confirm that you are signed in with the same account used for enrollment. Then open My Exams and select the course. If it is still missing, send the course name and your registered email through the form above.
Include the exam and test name, whether you were starting, resuming, or submitting, and the exact message shown. Never send your password or OTP.
Open your results from the student dashboard. The report shows your score and response review. If a submitted attempt is missing, send the test name and approximate submission time.